Commerce Testimonials

“It soon became apparent that AudioSoft is an exceptionally professional company to be working with, always available when questions arose and always quick to respond to our needs. We have now been using the AudioSoft telephone recording equipment for more than three years and it has continued to prove a reliable and easy to use system, any problems that have arisen have been solved quickly and efficiently.

AudioSoft provide good value, good service and we would recommend AudioSoft to anybody seeking an efficient, comprehensive and easy to use telephone recording package for their business.”

Kathy Holmes
Call Centre Manager
Natexis Banques Populaires

“One of the key benefits is that it allows us to pinpoint the training requirements and improve the skills of individual operators and we can also see day-to-day performance, trends and comparisons.

Initially our operators did not enjoy listening to themselves but they soon recognised its value and motivation and morale is now higher than it has ever been.

All of our requests for changes or to tailor the system to our needs have been responded to immediately and AudioSoft engineers can dial in remotely to sort out any problems we might have.”

Suzanne Watts
Customer Service Manager
Scotts of Stow

“A courteous and conscientious engineer carried out the installation and connection to our 3Com system in a timely and satisfactory manner.

I would have no hesitation in recommending AudioSoft as a reliable manufacturer of voice and data equipment. They are prepared to go the extra mile to accommodate customers changing requirements, often at short notice, and remain attentive to their customer needs.”

Simon Murphy
Financial Director
Cable Direct

“Re: AudioPC 2000 digital recording system. We purchased the above system just over a year ago, and I would like register our satisfaction with the product. Having purchased a new Avaya Definity telephone system in January 2000, we were keen to install a call recording system. Over the past year, the system has met all of our business expectations, particularly in the following areas - compliance monitoring, clarification of discussions between ourselves and our clients for the benefit of both parties, staff training and development.”

Remo Del-Greco
Head of IT
L&C Mortgage